Redeem transportation voucher

The free transportation ticket can only be used with a smartphone. To redeem the free ticket code that is included with your in-person registration, you need to download the HSL app on your smartphone through the App Store or Google Play or Huawei AppGallery.

Once you have downloaded the HSL app, use your ticket code as a guest, without logging in or creating an HSL-account. This is very important since HSL cannot verify foreign numbers.

Note that the code is valid and can be used for redeeming the ticket only between 7 and 12 September 2025. The ticket will be valid for 6 x 24 hours from the time of redemption. It is thus advised to redeem the ticket only briefly before it is needed for the first time. If you try to redeem the code too early, the application will give an error message saying that the ticket code is not valid.

Before you use the code, do the following:

1. Open the HSL application on your phone.
2. Open the email on your phone and click on the ticket code you want to use.
3. The link will open in the app, showing a screen where the code is redeemed with the "Continue" button.
4. The ticket can also be redeemed by entering the numeric code into the designated fields in four parts.

Ticket activation does not work outside of Finland. Your phone must be connected to a local network for activation purposes and any VPN settings including iCloud Private Relay must be turned off. Once the ticket has been activated it works without an active internet connection.

Please note: If you delete the HSL app or log out of the app during the validity period of the ticket, the ticket will disappear, and we will not compensate for the lost ticket.

In case of any issues with the codes, you can contact Corporate Sales via email at yritysmyynti@hsl.fi. You can also contact HSL Customer Service by phone at 09 4766 4000.